Keypads consist of 16 keys: four across and four down. You’ll hear instructions throughout the session guiding you through your transaction.Īudio ATMs have keypads you can use to respond to voice-guided prompts. To begin a transaction, present your card at the ATM by inserting a physical card into the card reader, tapping a contactless card on the contactless reader or holding a mobile wallet with Bank of America debit card selected over the contactless reader.After plugging your headset into the audio jack, you’ll hear a brief description of the audio ATM, including options to adjust headset volume and a complete device orientation for the ATM you're using. We accept calls made through relay services (dial phone number for relay services 711). To request a headset, visit your local financial center or call phone number for Telephone Banking services 800.432.1000. You can use your own headset or request one from Bank of America free of charge. Any standard headset with a 3.5mm plug will work with our audio ATMs.Make credit card payments using cash or a check adatext.(Cash advance fees may apply to credit card accounts please see your credit card agreement for details.)Ĭreated for people with visual impairments, audio ATMs deliver private spoken instructions in English or Spanish through a headset that plugs into an audio jack. As a Bank of America account holder, you don’t incur fees for withdrawals, transfers or balance inquiries at ATMs displaying the Bank of America name and logo. You can access your accounts at thousands of automated teller machines (ATMs), all of which are audio ATMs. You'll find our ATMs located outside our banking centers as well as inside some locations.
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